Connect a category to a specific person

Modified on Tue, 15 Sep at 4:10 PM

Is it possible to connect a category to a specific person so all reported deviation on that category goes to that person?

No, that is not possible. It is how you structure your organization and which people you add on the specific units that decides who gets responsible for the reported deviation.

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wf_order_type	simployer.freshdesk.com	Session	Used to check if the order is ascending or descending for custom ticket filters.
wf_filter	simployer.freshdesk.com	Session	Denotes which filter is applied for the tickets list.

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