How to activate a new hire in Simployer One

What does activating a new hire in Simployer One do? 

Activating a new hire in Simployer One sends the employee an invitation to create their account and log in. This is often used during implementation when employees have been imported into Simployer One but should not receive access yet. 

Imported employees appear under Employees > New hires until you invite them. After the employee activates the account, you can find the employee under Employees and in reports. 

Note: In this flow, the onboarding function is typically not used. Simployer One sends a simple invitation email with instructions for creating a password and logging in. 

Who can activate new hires and generate invitation links in Simployer One? 

Owners and admins can activate new hires in Simployer One and generate invitation links manually from the employee account. 

What does the Simployer One invitation email look like? 

• The Simployer One invitation email is sent from Simployer <noreply@simployer.com> with the subject Company invite. 
• The invitation email says that the employee has been invited to COMPANY NAME. It also shows that the inviting user has invited the employee to join them on Simployer. 
• The email includes a Create my account now button. When the employee clicks Create my account now, they are taken to the welcome page where they can set up their Simployer One account. 

How do I activate new hires in bulk in Simployer One? 

Use bulk activation when several imported employees should receive access to Simployer One at the same time. 

Tip: If you have many employees to activate, invite around 100 employees at a time. 

Make sure to have 100 rows/employees per page to do so, scroll to the bottom of the New hires list, open Rows per page, and select 100. 

1. Go to Employees. 
2. Open the New hires tab. 
3. Select only the employees you want to invite. 
4. Click on Action. 
5. Click Send invite email. 
6. Choose Immediately to send the invitation now, or choose Pick time to schedule the email for later. 
7. Click Send. 

After the invitations are sent, the selected employees can use the invitation email to create a password and log in to Simployer One. 

How do I resend an invitation link to a new Simployer One user? 

Resend an invitation link manually when the original invitation email is lost, blocked, or not found in the employee's inbox. In the box "Send invite mail" it will say "Resend company invite" if the invite has already been sent.

1. Go to Employees. 
2. Find the employee in the employee list, or use the search field in the top menu bar. 
3. Open the employee profile. 
4. Click Account. 
5. Click Generate invite link in the top-right corner. 
6. Click the blue invitation link to copy it. 
7. Close the invite link window. 
8. Paste the invitation link into a manual email or message and send it to the employee. 

When the employee opens the generated invitation link, they are taken to the welcome page and can set up their Simployer One account. 

How do I revoke an invitation email in Simployer One? 

You can revoke an invitation email in Simployer One if the invitation was sent too early, sent by mistake, or needs to be replaced. You can only revoke an invitation if the employee has not activated their account yet. 

Important: After the employee activates the account, the Revoke invite button is no longer available. 

1. Find the Colleague by using the search field in the top bar or by going to Employees. 
2. Open the relevant employee profile. 
3. Open the Account tab. 
4. Click Revoke invite. 

After you revoke the invitation, the employee appears under Employees > New hires again. You can then start the invitation flow again and send a new invitation email. 

Who can revoke invitation emails in Simployer One? 

Owners and Admins can revoke invitation emails for any employee 

What should I do if an employee cannot find the Simployer One invitation email? 

If an employee cannot find the Simployer One invitation email, first confirm that the employee has the status Invite sent. Then generate a new invitation link from the employee account and send it manually. 

1. Go to Employees. 
2. Find the employee with the status Invite sent. 
3. Open the employee profile. 
4. Open Profile > Account. 
5. Click Generate invite link. 
6. Copy the generated link. 
7. Send the link to the employee manually. 

The employee can use the manually sent link to reach the same welcome page and activate the account. 

FAQs 

Can I revoke an invitation after the employee has activated the account? 

No. You can only revoke an invitation before the employee activates the account. After activation, the Revoke invite button is no longer available. 

Can I send invitations to many new hires at the same time? 

Yes. Select the employees under Employees > New hires, then use Action > Send invite email to send invitations in bulk. If you have many employees, invite around 100 employees at a time. 

Can I send the invitation link manually? 

Yes. Open the employee profile, go to Account, click Generate invite link, copy the link, and send it manually.