If you're having playback issues, this checklist might be helpful:
You can always refresh the page by pressing F5.
Have you accepted cookies?
Do you have the latest version of your web browser?
Are you launching the seminar within a VPN network? Make sure to open it outside the network.
Are you watching the course on a mobile or tablet with a recent iOS device? Turn off pop-up blocking in Safari.
Is the sound on? Check the audio settings both on your device and in the playback window. We recommend using headphones for best sound quality!
Is the audio and video out of sync? Press F5 to refresh the page — the audio should sync up again.
Hearing an echo? Check if you have multiple tabs with the playback open at the same time!
Still experiencing issues? Contact us at learn.norge@simployer.com
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article