What can I use Competence for?

Competence helps your organization identify, assess, and develop employee skills and certificates. Owners and administrators maintain the competence framework, managers assess competences, and employees keep their own competence information up to date.

How do I access Competence?

Go to Menu → Performance → Competence. 

Note: Some training videos show the previous menu structure. Competence is now located under Performance. If you cannot find the feature, use the search bar at the top of the page (or press Ctrl + K). 

How do I plan the competence framework?

• Identify the skills and certificates your organization needs. 
• Use clear and consistent names and descriptions. 
• Decide which competences are required for everyone or only selected teams, departments, or offices. 
• Agree who assesses skills, verifies certificates, and reviews competence coverage. 

Tip: Start with a small set of business-critical competences before expanding the framework. 

How do I create a competence?

1. Open Menu → Performance → Competence. 
2. Open the Library tab (it opens by default). 
3. Select New competence. 
4. Choose Skill or Certificate, then select Next.
5. Enter a name and description. Name is required. Description is optional. 
6. If the competence is required, turn on Required for specific employee or group. Then choose Everyone at the company, or Select people to pick individuals, teams, offices, employment types, departments or organizations. You can also exclude employees from the scope. Leave the toggle off if the competence is not required. 
7. Save the competence. 

Note: When the toggle is on, you can't save until at least one employee is in the scope. 

How do managers add or update employee competences? 

1. Open the employee profile. 
2. Open the Competence tab. 
3. Add or update skills and proficiency levels. To add a skill, select + next to Skills, choose the skill and select the current level. To update a level, select the pencil icon next to Skills, then the pencil icon on the skill. 
4. Add or update certificates. To add a certificate, select + next to Certificates. To update one, select the pencil icon next to Certificates, then View on the certificate. 
5. For certificates, upload proof and set an expiration date if applicable. You can only add the expiration date if you upload a document.

Note: Managers receive email notifications when required skills need assessment and when employees upload certificate documentation. 

How do employees update their competences?

1. Go to your profile (select your initials in the top-right corner -> Profile) and open the Competence tab. 
2. Review your skills and certificates. 
3. Upload proof documents when required. 
4. Enter expiration dates for certificates. 
5. Save your changes. 

Video guide: How to set up competence
Setting up Competence