SSO (10)

How to update SSO certificate (SAML)?

Modified on Tue, 14 Jul at 3:46 PM
What is SSO?

Modified on Thu, 13 Feb, 2025 at 9:45 AM
How does the SSO work?

Modified on Mon, 28 Jul, 2025 at 11:17 AM
Are the emails registered on SSO automatically added on Employee Surveys?

Modified on Mon, 28 Jul, 2025 at 11:47 AM
Is it possible to bypass the SSO login for a regular Employee Surveys login after enabling it?

Modified on Mon, 28 Jul, 2025 at 11:52 AM
SSO Error: App not configured for user

Modified on Mon, 28 Jul, 2025 at 11:59 AM
If I enable SSO, can I add some people that can log-in with regular Employee Surveys credentials?

Modified on Mon, 28 Jul, 2025 at 12:51 PM
What happens if I registered a user in Employee Surveys, but the email address does not belong to the SSO?

Modified on Mon, 28 Jul, 2025 at 12:53 PM
Can I have several Employee Surveys accounts with only one global SSO?

Modified on Mon, 28 Jul, 2025 at 12:56 PM
Can I have several SSO solutions connected to the one Employee Surveys account?

Modified on Mon, 28 Jul, 2025 at 12:59 PM

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Name	Host	Duration	Description
_fw_crm_v	simployer.freshdesk.com	1 year	Freshchat/Freshworks cookie (Used to track Visitor/User identity and chat sessions performed by the User).
_x_w	simployer.freshdesk.com	Session	Contains the shard ID at which the account runs on.
_x_m	simployer.freshdesk.com	Session	Contains the state of the shard.
_helpkit_session	simployer.freshdesk.com	Session	Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!
helpdesk_node_session	simployer.freshdesk.com	Session	An encrypted hash that stores the secret key and id of the login attempt.
user_credentials	simployer.freshdesk.com	2 months	Used for user authentication.
wf_order	simployer.freshdesk.com	Session	Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.
wf_order_type	simployer.freshdesk.com	Session	Used to check if the order is ascending or descending for custom ticket filters.
wf_filter	simployer.freshdesk.com	Session	Denotes which filter is applied for the tickets list.