Why can’t I initiate an Anonymous chat?

Modified on Wed, 12 Feb at 9:45 AM

There may be several reasons why you can’t initiate an Anonymous chat.

  • The Administrator of the organization first needs to enable the feature.
  • There must be either an HR admin or a Manager (direct Group Owner) you can address the anonymous chat to, otherwise you will not be able to initiate a chat.
  • The Company Settings decides if employees are allowed to initiate a chat while answering a question, and if an HR admin/Manager can initiate a chat while looking at result comments. Please check with your HR Admin to make sure you have been enabled to initiate a chat in the organization

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