Message events

Modified on Fri, 19 Sep at 10:28 AM

Here is a description of the available message events and examples of how they can be used:

Event	Example of use
Specified number of days before the activity start date	Reminders for instructor-led courses to participants and instructors. Only registered participants are counted, not those awaiting approval or on the waiting list.
Specified number of days before the activity end date	Reminders to participants that content will no longer be available, e.g., before a survey closes.
Specified number of days after the activity start date	Information to participants that content is now available, e.g., a survey or test that opens on a specific date.
Specified number of days after the activity end date	Reminder to managers to follow up on their employees’ results. Applies to participants in the course.
Manager has rejected an application	To the participant informing them that their course application was rejected.
Manager has approved an application	To the participant informing them that their course application was approved.
Participant registers for fully booked course and is placed on waiting list	Information to participant that they are on the waiting list.
Participant on waiting list is offered a spot	Notification to participant about available spot, with link to accept or decline invitation.
Participant registers for course	e.g., confirmation to student or information to manager/administrator.
Participant registers for course requiring administrator approval	Confirmation to participant that application is being processed and information to administrator that participant is awaiting decision.
Participant registers for course requiring manager approval	Confirmation to participant that application is processed by their manager and info to manager that participant is awaiting answer.
Participant withdraws from course	e.g., withdrawal confirmation to participant or notification to course administrator/instructor.
Participant completes course or passes a test	e.g., message with confirmation of result and link to certificate.
Specified number of days before certificate expires (Certificate Reminder 1)	Reminder to student and/or manager that certificate is about to expire.
Specified number of days before certificate expires (Certificate Reminder 2)	Reminder to student and/or manager, usually shorter notice than first reminder.
Participant becomes certified	When a student completes an activity that results in a certificate.
Manager registers employee for activity	Message to participant that manager has registered them for the activity.
Last registration day but not enough participants	To administrator, informing that the course should be canceled.
Submitted assignment	To instructor informing that a participant has submitted a solution awaiting grading.
To incomplete users, specified number of days after activity start date	Reminder to participant to complete an activity, e.g., evaluation.
Specified number of days after a person is registered but has not completed activity	Reminder to participant to complete the activity they registered for.
Specified number of days after a person completes an activity	Information to participant about the next suggested training activity.