How to Use Whistleblowing - Case Handler Guide

Modified on Thu, 27 Aug at 1:06 PM

How to Use Whistleblowing - Case Handler Guide


What is Whistleblowing? 


Whistleblowing gives employees — and, if a company chooses, external parties like candidates or providers — a way to report concerns safely, with the option to stay completely anonymous. It's becoming a legal requirement for more companies as whistleblowing laws expand, and Simployer One's version is available in every package. 


The portal is intentionally hosted outside Simployer One's main application, separate from the regular menu bar. This is for privacy and security: it allows a truly anonymous, password-less reporting flow, and lets companies share the link with people who don't have a Simployer One account at all — job candidates, external contractors, board members, and so on. 


Who's involved 


  • Owner / Admin — enables the feature, sets it up, and decides how the link is distributed. 
  • Case Handler — the person (internal or external, doesn't need a Simployer One account) who receives and manages reported cases. 
  • Reporter — anyone using the portal to file a report, with the option to remain fully anonymous. 


Good to know

Simployer One currently supports only one Case Handler per company. 


Case Handler Guide — Whistleblowing 


If you've been assigned as Case Handler for a company's Whistleblowing portal, this guide covers how to sign in and manage reported cases. You don't need a Simployer One account or to be an employee of the company to take on this role. 


Step 1 — sign in to the portal 


1 Go to whistle.alexishr.com 

Bookmark this URL to save time in the future. Enter your email address — it must exactly match the case handler email set up in the company's Whistleblowing settings, including case. If you don't receive a sign-in link, ask your HR or Employer to check the settings. 


2 Check your email for a one-time sign-in link 

There's no password — you sign in via a one-time link sent to your email each time. 


Step 2 — view and handle cases 


3 Review your case list 

Once signed in, you'll see all reported cases you have access to: the case title, who reported it (unless anonymous), the date/time of the last response, and its status. Select “View” to open a case in detail. 


4 Communicate with the reporter 

Inside a case, you can read the full report and reply to the reporter — even if they're anonymous. You can also upload attachments, which will be shared with them. 


5 Close (or re-open) the case 

Once a case is fully handled, select “Close case” and confirm. Both you and the reporter can re-open a closed case at any time if the process needs to continue. Closing notifies both the case handler and the reporter (when applicable). 


Good to know

You'll automatically be notified by email whenever a new case is reported or an existing case is updated. 


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