What happens
You land on the wizard's first step, Connect to your source. The wizard automatically tests the connection to Simployer Classic for you — you don't need to click anything to start it.
Once the connection succeeds, you'll see Connected to Simployer Classic along with your Classic tenant name.
Note: This step is read-only. It only checks the connection and reads your first page of departments — nothing in Simployer Classic is created, changed, or deleted.
If a migration for your account was already in progress, you'll instead see a prompt asking whether to Resume migration (continue where you left off) or Start fresh (roll back all existing runs and start over).
Your next step: once connected, select Continue to move to Fetch data.
If you run into a problem
- "Classic tenant not configured" — your company hasn't been linked to Simployer Classic yet. We need to configure this on our side; no action is needed from you — just get in touch with us.
- "Owner access required" — only the company's active owner can run this wizard. If you believe you should have access, contact us.
- Connection fails for another reason — an error banner appears with a support reference and error code; contact us with that reference if it doesn't resolve on retry.
What happens if I select "Start fresh" by mistake?
It rolls back all existing migration runs for this account, so only choose it if you intend to restart the whole migration.
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