Release notes: "Group sending of messages" setting - role access control

Modified on Tue, 3 Mar at 2:05 PM

What changed

The "All" option in the "Group sending of messages" setting has been removed. Going forward, only users with an appropriate role can send group messages:


Why we made this change

The previous "All" setting allowed every logged-in user to send group messages regardless of their role, which in practice very few customers actually intended. Removing this option limits exposure and reduces the probability of the feature being misused. In most organizations, messaging should be a managed capability - not something any user can do without oversight.


Is this a breaking change?

For most customers - no. If your setting was already set to "Role" (the default and by far the most common configuration), nothing changes. If you had it set to "All", the setting is now reverted to role-based access. Users who previously could send group messages under the "All" setting will need to be assigned a role that grants messaging access. For users who only need to send messages, the "Message sender" role is the right fit - it grants access to group messaging.

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