New employees in a department do not automatically receive access to Travel and Expenses

If new employees in a specific department do not automatically receive access to Travel and Expenses, the most common cause is that the setting has been overridden at unit level.

Cause

The main setting may be set to Yes, while the setting for a specific unit or department is set to No.

Settings on lower organizational levels override the main setting.

Solution

1. Navigate to:

   System Settings → Travel and Expenses

2. Verify that the main setting is set to Yes.
3. Select the relevant department in the Unit field at the top of the page.
4. Check the following settings:

• Give new persons access to the travel module
• Give new persons access to the expense module

5. If either setting is set to No, change it to Yes.
6. 
   

Result

New employees created in the selected department will automatically receive access to the Travel and/or Expenses module.

Note: Settings configured at unit level override the main settings.