Configure email settings in Employee Surveys

Who can configure email settings in Employee Surveys?

Only Employee Surveys administrators can change account-level email settings. Managers and users cannot access these settings.

How do I configure result emails in Employee Surveys?

Use the result email settings to control whether Employee Surveys sends result emails and who receives them.

1.     Go to Employee Surveys > Account > then select the Email settings tab.

2.     Find Results emails and turn the setting on or off.

3.     Under Results email recipients, select one or more recipient groups:

• Admins: Receive results for Everyone, groups they own, groups they are direct members of, and the target group, according to the visibility settings selected when the pulse was scheduled.
• Managers: Receive results for groups they own, groups they are direct members of, and the target group, according to the visibility settings selected when the pulse was scheduled.
• All users: Receive results for groups they are direct members of and the target group, according to the visibility settings selected when the pulse was scheduled.

4.     Select Save at the bottom of the page.

Note: The results included in an email depend on the recipient’s role, group access, and the visibility settings selected when the pulse was scheduled.

How do I customize the email subject for new questions?

1.     Go to Employee Surveys > Account > then select the Email settings tab.

2.     Find Custom email subject for new questions.

3.     Turn the setting on to enter a custom subject, or turn it off to let Employee Surveys select one of         the standard subjects automatically.

4.     Select Save at the bottom of the page.

How do I customize push notifications subjects for new questions?

1.     Go to Employee Surveys > Account > then select the Email settings tab.

2.     Find Custom push notification for new questions.

3.     Turn the setting on to enter custom notification text, or turn it off to let Employee Surveys select         one of the standard notification texts automatically.

4.     Select Save at the bottom of the page.

How do I automatically send welcome emails to users added through an integration?

1.     Go to Employee Surveys > Account > then select the Email settings tab.

2.     Find Send welcome email to users added via an integration.

3.     Turn the setting on to send welcome emails automatically, or turn it off to prevent automatic                 welcome emails.

4.     Select Save at the bottom of the page.

Note: The user profile is the only place where you can preview the Employee Surveys welcome email. This also applies when automatic welcome emails are enabled. Go to Employee Surveys > People > Users, open a user profile, and select the magnifying glass icon next to Send welcome email (preferred language) to preview the email.

Important: The Employee Surveys welcome email cannot be edited.