Change the account name, country, and logo in Employee Surveys

Modified on Wed, 26 Aug at 10:52 PM

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Who can change the Employee Surveys account details?

An Employee Surveys administrator can change the account name, country, and logo. Managers and users cannot change these company settings.

Go to Employee Surveys > Account > then select the Company settings tab.
In the Basic information section, update the account name or country, or upload a logo.
To upload a logo, click the square image area and select an image from your device.
Select Save at the bottom of the Basic information section.

The uploaded logo appears at the top of the Employee Surveys account and in system-generated email communications.

Name	Host	Duration	Description
_fw_crm_v	simployer.freshdesk.com	1 year	Freshchat/Freshworks cookie (Used to track Visitor/User identity and chat sessions performed by the User).
_x_w	simployer.freshdesk.com	Session	Contains the shard ID at which the account runs on.
_x_m	simployer.freshdesk.com	Session	Contains the state of the shard.
_helpkit_session	simployer.freshdesk.com	Session	Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!
helpdesk_node_session	simployer.freshdesk.com	Session	An encrypted hash that stores the secret key and id of the login attempt.
user_credentials	simployer.freshdesk.com	2 months	Used for user authentication.
wf_order	simployer.freshdesk.com	Session	Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.
wf_order_type	simployer.freshdesk.com	Session	Used to check if the order is ascending or descending for custom ticket filters.
wf_filter	simployer.freshdesk.com	Session	Denotes which filter is applied for the tickets list.