How to filter Employee Surveys results by segments

What are segments in Employee Surveys?

Segments in Employee Surveys display results categorized by the attributes in your Employee Surveys account.

Examples of segment attributes include age, gender, and length of employment.

Segments are available only if attributes have been added to your Employee Surveys account.

Use segments when you need to understand how results differ between employee groups based on available attributes. 

All numerical questions in the selected pulse are displayed on the Segments page.

Non-numerical questions, such as free text questions, are found under Employee Surveys > Results, Individual Questions tab. Use the segment filter in Individual Questions to review those answers by segment.

Note: Not all companies use segments in Employee Surveys. If your company does not use segments, this view may not be available or may not contain data.

How do I open segments in Employee Surveys?

To view segments:

1. Go to Employee Surveys > Results.
2. Open the Segments tab.
3. Under Group, choose from the drop-down list the group you want to view. You can only choose groups you have access to.
4. Under Pulses, choose among weeks and pulses by clicking the circle for the pulse or week you want to view.
5. Under Filter, select the KPIs, questions and attribute you want to use for filtering results. Choose how many results to show under Show last [number] results, or select a period in the time span. You also have the option to Show results from other pulses.

How do I filter segment results in Employee Surveys?

• Use Filter at the top right of the Segments page to choose what information to show. 
• Use the Show filter to choose which KPIs to view
• Use the Questions filter to choose which questions to view. 
• Use the Results filter to select the attribute you want to use for filtering results. 
• Choose how many results to show under Show last [number] results, or select a period in the time span.

The Segments page automatically shows data from your three latest measurements if the question has been asked at least three times.

To change the number of data points or weeks shown, increase or decrease the number in Show last, or select a time span in the calendar. 

If you activate Show results from other pulses, Employee Surveys fetches results for questions that have been asked across different pulses. Use this when the same question has been measured several times in different pulses and you want to see all data points for that question.

How do I read segment results in Employee Surveys?

Scroll down on the Segments page to view the segment results for the group and pulse/week you selected.

The Segments page shows an average for the whole group first. The results are then divided into the different groups within the selected attribute. Each KPI and each question is shown in a separate table.

Use segment results to compare group-level patterns between employee attribute groups.

Who can view segment results in Employee Surveys?

Administrators in Employee Surveys can see segment results for all groups and all attributes in the account.

Managers in Employee Surveys can view the Segments page for groups they have access to when the scheduling Results visibility settings give them access to results.

Why are some segment results hidden in Employee Surveys?

Employee Surveys can hide segment results when groups do not meet the limits set for Minimum number of responses required to show aggregated results. Employee Surveys administrators manage these settings. 

Can I export segment results from Employee Surveys?

Yes. You can export segment results to a CSV file.

To export segment results:

1. Go to Employee Surveys > Results.
2. Open the Segments tab.
3. Under Group, choose the group you want to view.
4. Under Pulses, choose the pulse/week you want to view.
5. Apply any filters you want to use.
6. Click Export results.