When is the final results available?

Modified on Mon, 24 Feb at 1:53 PM

The results of an open survey is displayed "live" in Results> Individual questions, Results > KPI and Results> Response rate.  


However, the final results for the Dashboard, Heatmap, Segment and Engagement drivers views will not be available until Monday morning, the week after the survey closes for answers.  

The reason for this is that on Sunday evenings the system checks all groups and generates results for groups that "pass" all anonymity checks and creates a kind of "snapshot" of the final result. The snapshot of the result is then available in Dashboard, Heatmap, Segment and Engagement drivers on Monday morning after the system has checked all groups. 

 

This also applies to the export of the result.  

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