How to track engagement drivers in Employee Surveys

Use the Engagement drivers tab in Employee Surveys to understand results from the standard Engagement model when it is run as a baseline measurement or continuous measurement. The tab shows the overall engagement score, individual driver scores, trends, benchmarks, response rates, and suggested actions.

Which measurements show engagement driver results in Employee Surveys?

The Engagement drivers tab shows results from the standard Engagement model when it is run as:

• Baseline measurement: Sends all 29 Engagement model questions at once.
• Continuous measurement: Sends the 29 Engagement model questions over 4 rounds. The first round includes 8 questions, and the next 3 rounds include 7 questions each. The cycle repeats until you manually stop it.

The Engagement model measures these seven engagement drivers:

• Alignment: Belief in the organization's goals and values.
• Collaboration: A strong team spirit and well-functioning cooperation.
• Development: Fulfilment with your current job content and development opportunities.
• Leadership: Leadership capabilities and trust in your immediate manager and top management.
• Pride: The self-esteem you feel from being associated with the organization.
• Recognition: A sense of being valued.
• Well-being: Working conditions that support sustainable and healthy employment.

Important: The Engagement drivers tab only shows results from the standard Engagement model run as a baseline measurement or continuous measurement. Diagnose Engagement Drivers, Diagnose Engagement Drivers (Large), and in-depth driver pulses are available from the Pulse library, and their results are not shown in the Engagement drivers tab.

Who can view engagement driver results in Employee Surveys?

Administrators in Employee Surveys can view engagement driver results for all groups in the account.

Managers and Users in Employee Surveys can view engagement driver results for groups they have access to when the scheduling Results visibility settings give them access to results.

How do I open the Engagement drivers tab in Employee Surveys?

1. Go to Employee Surveys > Results.
2. Open the Engagement drivers tab.
3. Use the group selector at the top left of the page to choose which group results to view.
4. Use the calendar on the right side of the page to choose which week to view.

What does the Engagement Board show in Employee Surveys?

After you select a group and a week, the Engagement Board shows the overall engagement score and each engagement driver score for the selected group and chosen week in a radar table.

• Overall engagement score: The number in the circle on the left. It is the average of all individual engagement driver scores.
• Individual driver score: The average result of the four most recent question results included in that driver and asked during the past six months.

Use the options in the top-right corner of the Engagement Board to show or hide benchmarks and comparisons.

• Comparison: The arrow shows the difference between the two latest scores. For example, if the previous score was 80 and the current score is 83, the arrow shows +3.
• Internal benchmark: Based on engagement driver scores within your organization. It is available when at least 20% of all users in the account respond in the question round.
• External benchmark: Based on Engagement model data from all Simployer customers. Data must come from at least seven organizations in a given week, and the calculation uses a weighted average based on the number of respondents in each account.

The purple line shows the result for the week you are viewing.

The black line on each result bar shows the previous score. An upward arrow before the comparison number means the score has increased since the previous result. A downward arrow means the score has decreased. A value of 0 means there has been no change.

How are Engagement model benchmarks calculated in Employee Surveys?

Employee Surveys can show internal and external benchmarks for baseline and continuous Engagement model results. The two benchmarks use different data sources and calculation rules.

• Internal benchmark: The internal benchmark is based on engagement driver scores from users in your organization. Employee Surveys requires responses from at least 20% of all users in the account to calculate the internal benchmark for a question round. If fewer than 20% of users respond to the Engagement model questions in that round, no internal benchmark is available.
• External benchmark: The external benchmark is based on data from Simployer customers that use the standard Engagement model. Employee Surveys includes data from at least seven organizations in a given week to make the benchmark representative.
• External benchmark calculation: Employee Surveys calculates a weighted average based on the number of respondents in each account. For each account, the number of respondents is multiplied by the engagement score. The weighted scores from all included accounts are added together and divided by the total number of respondents across those accounts.

How do I view driver scores and trends in Employee Surveys?

The Driver results section appears below the Engagement Board and shows the engagement driver results as graphs.

Use the drop-down menu in the top-right corner of the Driver results section to choose between driver scores and the driver trend over time.

• Driver scores: The average result of the four most recent questions included in an individual driver. Only question results from the past six months are included.
• Driver trend: The average of the most recent driver scores from the past three months.

Click the engagement score or any driver in the colored boxes to show or hide that result in the graph.

To export the driver results as a CSV file, click Download.

How do I view driver details and suggested actions in Employee Surveys?

Click a data point in the Driver results graph. Employee Surveys opens the Driver details section at the bottom of the results page.

The Driver details section shows:

• The result for the selected driver in the chosen week
• The questions included in the selected driver and week
• Internal benchmark
• External benchmark
• Overall response rate
• Suggested actions for the selected driver

Note: You can also view results for individual Engagement model questions in the Individual questions and Heatmap tabs. Go to Employee Surveys > Results, then open the Individual questions or Heatmap tab.

FAQs

Why can I not see engagement driver results in Employee Surveys?

The Engagement drivers tab only shows results from the standard Engagement model run as a baseline measurement or continuous measurement. It does not show results from Diagnose Engagement Drivers, Diagnose Engagement Drivers (Large), and in-depth driver pulses, or other pulse surveys. Your Employee Surveys role and the Results visibility settings used when the survey was scheduled also determine which group results you can view.

Can I view Engagement diagnosis or in-depth driver pulse results in the Engagement drivers tab?

No. The Engagement drivers tab only shows results from the standard Engagement model run as a baseline measurement or continuous measurement. Diagnose Engagement Drivers, Diagnose Engagement Drivers (Large), and in-depth driver pulses are available under Pulse library, and their results are not shown in the Engagement drivers tab. To review these pulse survey results, go to Employee Surveys > Results and open the Individual questions, Heatmap, or KPI tab, depending on the result view you need.

Can I download the Engagement Board from Employee Surveys?

You cannot download the Engagement Board directly. To use the Engagement Board in a presentation, take a screenshot of the board.