Handbooks gives you a single place to find answers to policy and workplace questions, from vacation rules to internal guidelines, without asking HR directly. You can ask Handbooks a question directly, or browse its content by topic or content pack.

Key benefits and use cases

• Find answers to policy questions without contacting HR directly
• Ask Handbooks a question in plain language and get a direct answer
• Get answers in your own language, regardless of the language the content was written in
• Browse Handbooks content by topic or by content pack, whichever is easier for you
• See which Handbooks content is verified by Simployer's HR experts

What is Handbooks?

Handbooks is where you find answers to policy and workplace questions, such as vacation rules or internal guidelines, without having to ask HR directly. Handbooks content is organized into content packs and topics, and you can search it using a built-in AI assistant.

Handbooks content comes from two sources:

• Content packs written and maintained by Simployer's own HR experts
• Content created by your own company

Most companies use a mix of both types of content.

How do I open Handbooks?

This opens the Handbooks home page. What you see depends on what your company has published and what's relevant to you.

How do I ask Handbooks a question directly?

You can ask Handbooks a question in plain language instead of browsing for it.

1. Select Handbooks from the left-hand menu to open the Handbooks home page.
2. Type your question into the Ask me anything box, for example “Do I have the right to remote work?”
3. Review the answer. The AI assistant searches across all the Handbooks content you have access to and gives you a direct answer.

You can ask your question in whatever language you're comfortable with. Handbooks answers in the same language you asked in, regardless of the language the underlying articles were written in.

Tip: A few suggested questions are usually shown below the Ask me anything box to help you get started. These are based on common topics like salary reviews, remote work, or workplace policy.

How do I browse Handbooks content by topic?

By default, Handbooks groups content by topic.

1. Select Handbooks from the left-hand menu to open the Handbooks home page.
2. Find the list of topics, for example Arbeidstid og overtid or Fri, permisjon og ferie. Each topic shows how many articles fall under it.

Select a topic to see every article tagged with it, even if the articles come from different content packs.

How do I browse Handbooks content by content pack?

You can switch from browsing Handbooks content by topic to browsing it by content pack.

1. Select Handbooks from the left-hand menu to open the Handbooks home page.
2. Turn on Group content to view content by content pack instead of by topic.
3. Browse the original packs your Handbooks content comes from, for example a general employee handbook, a leadership handbook, or your company's own custom handbook.

How do I find promoted content in Handbooks?

Your HR team can highlight specific Handbooks articles when they're especially relevant right now.

1. Select Handbooks from the left-hand menu to open the Handbooks home page.
2. Look at the Promoted content section on the home page.

Review the highlighted Handbooks articles, for example holiday pay information around a salary payout, or policy reminders around the holidays.

How do I see all articles in Handbooks?

If you want to search or scroll through everything at once, rather than starting from a specific topic, you can view a full list of Handbooks articles.

1. Select Handbooks from the left-hand menu to open the Handbooks home page.
2. Select All articles from the top of the page.
3. Review the full table of every Handbooks article you have access to, along with its content pack and topic tags.

How do I know if Handbooks content is verified by Simployer's experts?

Handbooks content comes from two sources, and you can tell them apart.

• Content written and verified by Simployer's own HR experts is kept current with the latest laws and regulations. You can recognize this content by a small purple checkmark next to a section. Hovering over the checkmark shows the tooltip “This content is verified by Simployer's experts.”
• Other content is written specifically by your own company and may reflect internal policy that goes beyond what's legally required.

Note: If an article feels out of date or doesn't match what you understood your company's policy to be, check the Last updated date shown under the article title, or contact HR directly.

FAQs

Can I ask Handbooks a question in any language?

Yes. Ask your question in whatever language you're comfortable with, and Handbooks answers in that same language, regardless of the language the underlying articles were written in.

What should I do if a Handbooks article seems out of date or wrong?

Check the Last updated date shown under the article title, or contact HR directly.