Add and manage articles in Handbooks

How do I add a new article to a content pack?

Open the content pack (Content Management > select the pack > Open Content Pack), then select New Article to open the article editor.

How do I add topics to a handbook article?

Each article can have one or more topic tags (for example, "Benefits"). Select Add topic and choose or create a topic tag. All topic tags used across your content packs are listed under the Topics tab in Handbook Content Management.

How do I add and format sections in a handbook article?

An article is built from one or more sections. Select + Add section to add a new section, then use the section's text editor toolbar to format the content – for example, apply bold or underline, add headings, create bulleted or numbered lists, adjust text alignment, or insert links and images.

How do I use Sia to generate or improve article content?

In a section's text editor, select the AI Generate icon to open the Generate section window.

• If you type a prompt (for example, "Write an article about computer glasses") and select Generate, Sia writes a new section of content based on your prompt.
• If the section already contains text, Sia can improve it, fix grammar and spelling, or translate it.

Select Cancel to close the window without generating content.

How do I attach files to a handbook article?

In the Attachments panel, select Upload files to upload a new file from your computer, or select Attach existing file to reuse a file already uploaded to another article or to the File Library.

How do I unpublish or delete a handbook article?

In the content pack's Articles list:

• Use the toggle next to an article to publish or unpublish it. An unpublished article moves to Unpublished articles and is no longer visible to employees.
• Select the trash icon next to an article to delete it.

How do I set who can access a content pack?

In the Access panel of a content pack:

1. Select the access type from the dropdown: Individuals, Departments, Teams, Offices, Employment types, or Organizations.
2. Use the search field to find and select the specific individuals, departments, teams, offices, employment types, or organizations you want to grant access to.
3. Select Add.

Note: By default, content is available to everyone unless you set specific access here.

How do I promote an article on the Handbooks start page?

1. In the Promoted Content area of the Handbooks start page, select Edit content, then choose the option to add an article.
2. Select the article you want to promote from the dropdown.
3. Enter an Article title and Article description for the promoted content.
4. Select Save.